Who turns up
A construction background, then a camera close enough to read the mortar

Why a chimney stack specifically
The background is construction rather than photography, which turns out to matter for a chimney stack more than most parts of a house. Knowing why flaunching cracks on one side of a pot and not the other, or what a stained brick course two feet below a flashing actually points to, is the difference between a set of good-looking photographs and a report that tells a sweep or a roofer where to start.
The recurring problem, working alongside roofers and chimney sweeps on Hembury Contracting jobs, was always the same one: a customer had been told a stack needed work, based on a look from the garden, and had no way to check that for themselves before agreeing to scaffolding. A close photograph of the actual pot, the actual flaunching, the actual brickwork, answers that question in a way a description from the pavement never quite does.
Plenty of drone operators can fly close to a building. Fewer have stood on enough scaffolding themselves to know that a stained brick is not automatically a structural problem, or that a pot leaning slightly in a photograph taken at an angle is sometimes just the angle. Reading the images against what is actually true about how a stack fails is most of the value in the report.
Everything is flown from Exeter, which puts most of Devon inside an hour. The South West is the patch because it is home, and because the older terraced and Victorian stock this region carries, tall brick stacks on narrow terraces, rendered Georgian stacks on market town frontages, salt-worn stacks on seaside parapets, is exactly the kind of building a stack survey is built for.
On the record
Registrations, kit and cover
CAA registered
Operator ID and Flyer ID held, plus the A2 Certificate of Competency. Every survey is planned to the rules that apply to the site, and the paperwork is available before the visit if your sweep, roofer or agent wants it.
100 megapixel camera
A DJI Mavic 4 Pro with a Hasselblad camera and 6K video, close enough from a safe standoff distance to read a mortar joint or a hairline crack in a flaunching collar without leaning anything on the stack.
Radiometric thermal option
A DJI Mavic 2 Enterprise Advanced carrying a 640 by 512 thermal camera, flown alongside the visual pass where a damp pattern on a stack needs reading against the brickwork around it.
Insured with Coverdrone
Full commercial cover for the operation. Certificates go to sweeps, roofers, letting agents and insurers as a matter of course, without anyone having to chase for them.
DJI Mavic 4 Pro
100 megapixel Hasselblad camera and 6K video, close enough from a safe standoff distance to read a hairline crack in a flaunching joint or a lifted lead flashing without leaning anything on the stack.
DJI Mavic 2 Enterprise Advanced
640 by 512 radiometric thermal camera alongside the visual one, useful where a stack's damp pattern needs reading against the surrounding brickwork rather than judged from a single photograph.
How we work
Three things this business will not do
Recommend work that is not there
Where the images show a stack in reasonable condition, the report says so, even when that is a shorter and less interesting answer than finding a fault. A stack that does not need work is worth just as much to know as one that does.
Price the repair
The report describes what was found. Pricing the work is a sweep's or a roofer's job, and keeping the two separate means the survey has nothing to gain from making a small problem sound larger than it is.
Fly a job that will not work
Wrong wind, wrong light, actual rain: the survey moves. A close pass around a stack flown in poor conditions is not a safe or a useful one, and charging for that would be worse than rescheduling.
For the parts you cannot see from the ground
Book a chimney survey with Drone Chimney Survey
Tell us the address and what you need looking at. Sam Hembury will come back with a fixed price and the next available slot.